SlapFive Docs
  • Getting Started
    • SlapFive Explained
    • SlapFive Terminology
    • SlapFive Data Model
    • SlapFive Best Practices
      • SlapFive Successful Launch Plan
        • Workshops Defined
      • Onboarding Timeline
        • Onboarding Structure
      • Building a Customer Program
        • Customer Program Invitations
        • What's in it for them
        • Who to invite
        • Customer Invite Form Examples
        • Nominations
      • Member and Company Creation
      • Remote Capture and Prompts
        • Prompt Group Explanation
      • Content Management
        • Creating File or Link type Boards
        • Template Catalog
      • Request Management
        • Managing new reference requests
          • Request Fulfillment Workflow
            • Tracking Completed Activities from Requests
      • SlapFive SFDC App
        • What is the SlapFive SFDC app?
        • Live in Salesforce
        • Sales Requesting a Reference
        • View and Share Content
        • View Companies and Permissions
        • Nominate an Advocate
        • Track Influenced Events
  • INTEGRATIONS
    • Salesforce
      • The Salesforce App
        • 1. Install the Package
        • 2. Create a Named Credential
        • 3. Configure Custom Settings
        • 4. Create a Remote Site
        • 5. Enable My Domain
        • 6. Assign Permissions
        • 7. Download Identity Provider files
        • 8. Create & Configure Connected App
        • 9. Configure Embedded Lists
        • 10. Assign Page Layouts to Record Types
        • 11. Customize Labels
        • 12. Salesforce Classic
        • 13. Delegate Authentication to Okta
        • Generate a New Security Certificate
        • Re-install or Upgrade
        • What version am I on?
        • Version History
      • Synchronize Data between Salesforce and SlapFive
        • Determine the Salesforce integration user
        • Establish your Salesforce Connection
        • Select Salesforce objects and fields to synch
        • Test the data synchronization
        • Salesforce Zaps (Deprecated)
          • SlapFive Request > Salesforce Customer Influence
          • SlapFive Request Fulfillment Member > Salesforce Customer Influence Activity
          • SlapFive Request Fulfillment Board > Salesforce Customer Influence Activity
          • SlapFive Content Share > Salesforce Customer Influence
          • SlapFive Content View > Salesforce Customer Influence Activity
          • SlapFive Activity > Salesforce Customer Activity
          • Salesforce Account > SlapFive Company
          • Salesforce Contact > SlapFive Member & Company
          • SlapFive Member > Salesforce Contact
          • SlapFive Company > Salesforce Account
          • SlapFive Activity > Salesforce Activity
      • Salesforce Automations & Recommendations
        • Enable Salesforce users to nominate Contacts for your program
        • Recommend the best reference customers for a Request
        • Launch Salesforce Objects from their Object IDs in SlapFive
      • Troubleshooting
    • Airtable
      • Connect to Airtable
    • ChurnZero
      • Connect to ChurnZero
    • Eloqua
      • Connect to Eloqua
      • Customer Referrals
    • Gainsight CC (Insided)
      • Connect to Gainsight CC (Insided)
    • Gainsight CS
      • Connect to Gainsight CS
      • Trigger an automated workflow from Gainsight
    • Gradual
      • Connect to Gradual
      • Configure Trigger Events in Gradual
    • Higher Logic Vanilla
      • Connect to Higher Logic Vanilla
      • Embed SlapFive video player in a Vanilla post
    • Highspot
    • HubSpot
      • Connect to HubSpot
      • HubSpot Triggers & Actions
    • Influitive
      • Connect to Influitive
    • Marketo
      • Connect to Marketo
    • Seismic
      • Overview of Seismic integration
      • Connect to Seismic
      • Set up the Seismic integration
    • Slack
      • Connect to Slack
      • Post a message to a Slack Channel or User
    • Typeform
      • 1. Create an application in Typeform
      • 2. Connect to Typeform
      • 3. Map your Typeform form fields to SlapFive
    • UserEvidence
      • Connect to UserEvidence
      • Bring UserEvidence Survey Responses and Assets into SlapFive
    • Wrike
      • Connect to Wrike
  • Customizations
    • SlapFive API
    • Use Okta for Single Sign-On
    • Use Microsoft Entra ID for Single Sign-On
    • Use Cloudflare SSO to assign Users to SlapFive Roles
    • Use Okta for SSO for Salesforce users
    • SlapFive Template Catalog
    • Configure a custom domain for your SlapFive Boards
    • Send emails from your own domain and email addresses
    • Embed customer voice on your website or landing page
    • Access Board and Story lists from within another app
    • Configure Role-Based Permissions
  • Standard Agreements
    • Master Service Agreement
    • Data Processing Agreement
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On this page
  • 1. Trigger to listen for a new or changed Activity in SlapFive
  • 2. Action to find the Contact Record in Salesforce for Member who performed the Activity
  • 3. Action to see if this SlapFive Activity Record already exists in Salesforce
  • 4. Action to Update the SlapFive Customer Influence Record in Salesforce
  1. INTEGRATIONS
  2. Salesforce
  3. Synchronize Data between Salesforce and SlapFive
  4. Salesforce Zaps (Deprecated)

SlapFive Activity > Salesforce Customer Activity

When a SlapFive Activity is created or updated, create or update a SlapFive Customer Activity record in Salesforce.

PreviousSlapFive Content View > Salesforce Customer Influence ActivityNextSalesforce Account > SlapFive Company

Last updated 3 years ago

While setting up this Zap, it needs to retrieve a recent Activity record from your SlapFive instance so that you can map its fields and test your configuration. Before starting, make sure you have at least one Activity record.

While logged into your Zapier account, to go to the share page for this Zap, and click the Try this Zap button.

1. Trigger to listen for a new or changed Activity in SlapFive

  1. On the Choose account screen, select your Connected Account for SlapFive and click Continue.

  2. Click the Test trigger button, and you will see the data for one of your requests, then click Continue.

2. Action to find the Contact Record in Salesforce for Member who performed the Activity

  1. On the Choose app & event screen, click Continue.

  2. On the Choose account screen, select your Connected Account for Salesforce and click Continue.

  3. On the Set up action screen, in the Salesforce Object field, search on SlapFive and select Contact. Make sure the fields are mapped as follows and click Continue:

  4. On the Test action screen, click Test & Review to make sure that the Contact record for this customer was found in Salesforce.

3. Action to see if this SlapFive Activity Record already exists in Salesforce

  1. Click to open Step 3.

  2. On the Choose account screen, select your Connected Account for Salesforce and click Continue.

  3. On the Set up action screen, in the Salesforce Object field, search on SlapFive and select SlapFive Customer Activity. Make sure the fields are mapped as follows and click Continue.

  4. On the Test action screen, click Test & Review and make sure that the SlapFive Activity record was found or created in Salesforce.

4. Action to Update the SlapFive Customer Influence Record in Salesforce

  1. Click to open Step 4.

  2. On the Choose account screen, select your Connected Account for Salesforce and click Continue.

  3. On the Set up action screen, in the Salesforce Object field, search on SlapFive and select SlapFive Customer Activity. Make sure the fields are mapped as follows and click Continue. If you get a box that says Extra Fields, DO NOT click the Remove these extra fields button.

  4. On the Test action screen, click Test & Review to make sure that the SlapFive Customer Influence record is updated in Salesforce.

  5. If the test is successful, click the Turn on Zap button, otherwise check your field mappings.

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