SlapFive Docs
  • Getting Started
    • SlapFive Explained
    • SlapFive Terminology
    • SlapFive Data Model
    • SlapFive Best Practices
      • SlapFive Successful Launch Plan
        • Workshops Defined
      • Onboarding Timeline
        • Onboarding Structure
      • Building a Customer Program
        • Customer Program Invitations
        • What's in it for them
        • Who to invite
        • Customer Invite Form Examples
        • Nominations
      • Member and Company Creation
      • Remote Capture and Prompts
        • Prompt Group Explanation
      • Content Management
        • Creating File or Link type Boards
        • Template Catalog
      • Request Management
        • Managing new reference requests
          • Request Fulfillment Workflow
            • Tracking Completed Activities from Requests
      • SlapFive SFDC App
        • What is the SlapFive SFDC app?
        • Live in Salesforce
        • Sales Requesting a Reference
        • View and Share Content
        • View Companies and Permissions
        • Nominate an Advocate
        • Track Influenced Events
  • INTEGRATIONS
    • Salesforce
      • The Salesforce App
        • 1. Install the Package
        • 2. Create a Named Credential
        • 3. Configure Custom Settings
        • 4. Create a Remote Site
        • 5. Enable My Domain
        • 6. Assign Permissions
        • 7. Download Identity Provider files
        • 8. Create & Configure Connected App
        • 9. Configure Embedded Lists
        • 10. Assign Page Layouts to Record Types
        • 11. Customize Labels
        • 12. Salesforce Classic
        • 13. Delegate Authentication to Okta
        • Generate a New Security Certificate
        • Re-install or Upgrade
        • What version am I on?
        • Version History
      • Synchronize Data between Salesforce and SlapFive
        • Determine the Salesforce integration user
        • Establish your Salesforce Connection
        • Select Salesforce objects and fields to synch
        • Test the data synchronization
        • Salesforce Zaps (Deprecated)
          • SlapFive Request > Salesforce Customer Influence
          • SlapFive Request Fulfillment Member > Salesforce Customer Influence Activity
          • SlapFive Request Fulfillment Board > Salesforce Customer Influence Activity
          • SlapFive Content Share > Salesforce Customer Influence
          • SlapFive Content View > Salesforce Customer Influence Activity
          • SlapFive Activity > Salesforce Customer Activity
          • Salesforce Account > SlapFive Company
          • Salesforce Contact > SlapFive Member & Company
          • SlapFive Member > Salesforce Contact
          • SlapFive Company > Salesforce Account
          • SlapFive Activity > Salesforce Activity
      • Salesforce Automations & Recommendations
        • Enable Salesforce users to nominate Contacts for your program
        • Recommend the best reference customers for a Request
        • Launch Salesforce Objects from their Object IDs in SlapFive
      • Troubleshooting
    • Airtable
      • Connect to Airtable
    • ChurnZero
      • Connect to ChurnZero
    • Eloqua
      • Connect to Eloqua
      • Customer Referrals
    • Gainsight CC (Insided)
      • Connect to Gainsight CC (Insided)
    • Gainsight CS
      • Connect to Gainsight CS
      • Trigger an automated workflow from Gainsight
    • Gradual
      • Connect to Gradual
      • Configure Trigger Events in Gradual
    • Higher Logic Vanilla
      • Connect to Higher Logic Vanilla
      • Embed SlapFive video player in a Vanilla post
    • Highspot
    • HubSpot
      • Connect to HubSpot
      • HubSpot Triggers & Actions
    • Influitive
      • Connect to Influitive
    • Marketo
      • Connect to Marketo
    • Seismic
      • Overview of Seismic integration
      • Connect to Seismic
      • Set up the Seismic integration
    • Slack
      • Connect to Slack
      • Post a message to a Slack Channel or User
    • Typeform
      • 1. Create an application in Typeform
      • 2. Connect to Typeform
      • 3. Map your Typeform form fields to SlapFive
    • UserEvidence
      • Connect to UserEvidence
      • Bring UserEvidence Survey Responses and Assets into SlapFive
    • Wrike
      • Connect to Wrike
  • Customizations
    • SlapFive API
    • Use Okta for Single Sign-On
    • Use Microsoft Entra ID for Single Sign-On
    • Use Cloudflare SSO to assign Users to SlapFive Roles
    • Use Okta for SSO for Salesforce users
    • SlapFive Template Catalog
    • Configure a custom domain for your SlapFive Boards
    • Send emails from your own domain and email addresses
    • Embed customer voice on your website or landing page
    • Access Board and Story lists from within another app
    • Configure Role-Based Permissions
  • Standard Agreements
    • Master Service Agreement
    • Data Processing Agreement
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On this page
  • How it works
  • 1. Confirm your field mappings from SlapFive to Highspot
  • 2. Flag the Boards in SlapFive to post to Highspot
  • 3. Create the Zap to post a new item to Highspot
  • 4. Create the Zap to update an existing item in Highspot
  1. INTEGRATIONS

Highspot

SlapFive's Highspot integration allows you to post SlapFive Boards to Highspot.

The SlapFive integration with Highspot lets you automate the posting of the SlapFive customer content that you want to put into the hands of your sales team into a specific Highspot “Spot”. Your sales team can then search and filter in Highspot to find the right Boards and Stories, and share them with prospects.

How it works

The integration uses Zapier to post new or updated customer content in SlapFive to Highspot. SlapFive built a Zapier integration for both SlapFive and Highspot. To use the integration, you copy a Zap into your Zapier account that:

  • contains a Trigger event that uses the SlapFive API webhook endpoint for new or changed boards,

  • contains an Action event that uses the Highspot API for posting content.

The integration does not physically move the Board to Highspot, it posts the Board URL and the associated metadata like Board Name, Headline, and URL.

The Highspot Zapier integration is a Private integration, so you need to provide SlapFive with the email address associated with your Zapier account so we can invite you to the Highspot integration. The SlapFive Zapier integration is public.

1. Confirm your field mappings from SlapFive to Highspot

This table shows the Highspot fields that get populated, with the associated SlapFive field or value:

Highspot Field
SlapFive field, source or value
Required?

Spot

24-character ID of the Spot

Yes

Type

web_link

Yes

URL

Board URL

Yes

Title

Board Name

No

Description

Board Headline

No

Date Created

Date of posting to Highspot

No

Internal

False

No

Link Embed Code

<iframe 'paste_Board_URL_here' frameborder='0'></iframe>

No

2. Flag the Boards in SlapFive to post to Highspot

You can decide which SlapFive Boards should post to Highspot. To do this:

  1. Make sure that each Template for the Boards you want to send to Highspot has two Custom Fields named Show in Highspot and Highspot Item ID. To do this, click the Template name next to a Board to bring up the Edit Template screen, click the Custom Fields tab, in the Display Name field, type Show in Highspot, click the circular + button to add the Custom Field. Then type Highspot Item ID, click the circular + button, and Save the template. You only need to do this once for each Template no matter how many Boards use this Template.

  2. For all Boards you want to send to Highspot, edit the Board, click the Custom Fields tab, in the Show in Highspot field, type in Yes and Save the Board.

3. Create the Zap to post a new item to Highspot

This Zap posts new or changed Boards to Highspot for the first time.

To have properly formatted sample data for setting up this Zap, go into a Board in SlapFive and make sure the Show in Highspot custom field is Yes and type any character into the Highspot Item ID custom field.

A. Trigger to listen for a new or changed Board in SlapFive

  1. On the 1. Trigger screen, name your Zap in the upper left, then in the Search apps… box, search for SlapFive, and select it.

  2. In the Choose an event box, select New or Changed Board and click Continue.

  3. On the Choose account screen, select your Connected Account for SlapFive and click Continue.

  4. Click the Test trigger button to pull some data into the Zap so you can test it all the way through, then click Continue.

B. Action to Filter to Only continue if Show in Highspot is Yes and no Item ID is present

This step lets checks to make sure the Board is flagged to Show in Highspot and that it hasn't already been posted.

  1. On the Choose app & event screen, select Filter.

  2. On the Filter set up & testing screen, in the first Choose Field box, select 1. Custom Field Data Show in Highspot: Yes, in the Choose Condition box, select (Text) Contains, and in the Enter or Select Value box, type Yes.

  3. Click the + AND button to add another condition, and in the Choose Field box, select 1. Custom Field Data Highspot Item ID: ..., in the Choose Condition box, select Does not exist and click Continue.

C. Action to Post new Item in Highspot:

  1. Click the + button to add a new step, and on the 3. Action screen, search for Highspot and select it.

  2. On the Choose app & event screen, click in the Choose an event box, select Post new Item, and click Continue.

  3. On the Choose account screen, select your Connected Account for Highspot and click Continue. If setting up a Connected Account for Highspot for the first time, Zapier will prompt you for a Username and a Password, which must be your Highspot API Credentials Key and Secret respectively. To get these values, go into User Settings > Developer and look in the API Credentials section.

  4. On the Set up action screen, map the fields as follows, or substitute if you made changes in the field mapping table above, and click Continue:

  5. On the Test action screen, click Test & Review to test the Zap. Go into Highspot to verify that the Item was created.

D. Action to Update Highspot Item ID Custom Field in SlapFive:

  1. Click the + button to add a new step, and on the 4. Action screen, search for SlapFive and select it.

  2. On the Choose app & event screen, click in the Choose an event box, select Update Board Custom Field, and click Continue.

  3. On the Choose account screen, select your Connected Account for SlapFive and click Continue.

  4. On the Set up action screen, map the fields as follows and click Continue:

  5. On the Test action screen, click Test & Review to test the Zap. Go into SlapFive and verify that the Board was updated with the Highspot Item ID.

  6. If the test is successful, click the Turn on Zap button, otherwise check your field mappings.

4. Create the Zap to update an existing item in Highspot

This Zap updates the metadata for Boards that have previously been posted to Highspot. You only need this Zap if you anticipate changing the Board Name or Headline and want those changes reflected in Highspot. The integration detects whether a Board has been posted before by checking to see if there is a value in the Highspot Item ID Custom Field.

A. Trigger to listen for a new or changed Board in SlapFive

  1. On the 1. Trigger screen, name your Zap in the upper left, then in the Search apps… box, search for SlapFive, and select it.

  2. In the Choose an event box, select New or Changed Board and click Continue.

  3. On the Choose account screen, select your Connected Account for SlapFive and click Continue.

  4. Click the Test trigger button to pull some data into the Zap so you can test it all the way through, then click Continue.

B. Action to Filter to Only continue if Show in Highspot is Yes and an Item ID is present

This step lets checks to make sure the Board is flagged to Show in Highspot and that it hasn't already been posted.

  1. On the Choose app & event screen, select Filter.

  2. On the Filter set up & testing screen, in the first Choose Field box, select 1. Custom Field Data Show in Highspot: Yes, in the Choose Condition box, select (Text) Contains, and in the Enter or Select Value box, type Yes.

  3. Click the + AND button to add another condition, and in the Choose Field box, select 1. Custom Field Data Highspot Item ID: ..., in the Choose Condition box, select Exists and click Continue.

C. Action to Update metadata for Item in Highspot:

  1. Click the + button to add a new step, and on the 3. Action screen, search for Highspot and select it.

  2. On the Choose app & event screen, click in the Choose an event box, select Update metadata for Item, and click Continue.

  3. On the Choose account screen, select your Connected Account for Highspot and click Continue.

  4. On the Set up action screen, map the fields as follows, or substitute if you made changes in the field mapping table above, and click Continue:

  5. On the Test action screen, click Test & Review to test the Zap. Go into Highspot to verify that the Item was updated.

  6. If the test is successful, click the Turn on Zap button, otherwise check your field mappings.

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Last updated 6 months ago